Frequently Asked Questions

Frequently Asked Questions

Is there research to support Imagine Speech games?
What age range are Imagine Speech games designed?
What technical support does Imagine Speech provide?
What are the technical requirements for Imagine Speech games?
Can Imagine Speech games be played on multiple computers at the same time?
I have a new computer and want to install my previously purchased Imagine Speech software on it. What can I do?
I do not have Internet access to register my game. What should I do?
What is the return policy?
Tax Exempt?
My child put the hat on the snowman, and the preposition game did not accept the answer. Why?
What new games will be available?

 

Is there research to support Imagine Speech games?
Imagine Speech games are based on researched and evidenced based practices including visual learning, motivating activities, positive reinforcement, positive feedback, structured learning activities, expanding utterances, and word stress. In addition, research shows that children learn and generalize language skills by using computer software. Imagine Speech is preparing to work with independent researchers to directly study the effects of these components within our products on the progress of children's speech-language development.

What age range are Imagine Speech games designed?
Imagine Speech games are designed to address specific language skills and are therefore appropriate for a wide range of ages. Game graphics and animation are created to appeal to a wide range of children from pre-school to middle school.

What technical support does Imagine Speech provide?
We are committed to providing excellent support to our customers. Email is available 24 hours a day and 7 days a week. Please do not hesitate to contact us. To speak with someone on the phone, please send an email and include your phone number and a good time be reached.

What are the technical requirements for Imagine Speech games?
Minimum: Pentium 3 processor 1.2 ghz and 256 Mb of RAM. Recommend: Pentium 4 processor, 512 Mb of RAM, and sound card. Imagine Speech games are designed to run at a minimum 800 x 600 screen resolution. Increasing screen resolution higher than this will create a gray border around the main game window. It will not affect game or play performance.

Can Imagine Speech games be played on multiple computers at the same time?
Imagine Speech software can be installed on one computer. If you want to use Imagine Speech software on multiple computers simultaneously, then you should purchase multiple copies.

I have a new computer and want to install my previously purchased Imagine Speech software on it. What can I do?
Imagine Speech software has an additional installation, so that it can be installed on a new computer or on 2 computers within one home.

I do not have Internet access to register my game. What should I do?
Please call Imagine Speech at 443-470-9244, so that we may register your game for you. Thank you.

What is the return policy?
Unopened games can be returned within 30 days of the order. Please return games in original packaging.

Tax Exempt?
Please send a copy of your government issued tax exemption card to P.O. Box 71 Riderwood, Maryland 21139.

My child put the hat on the snowman, and the preposition game did not accept the answer. Why?
Acceptance areas are designed with the best clinical judgement to teach targeted prepositions. Placing the hat on the front of the snowman and viewing the computer screen as a sheet of paper gives the effect of placing the hat in front of the snowman rather than on the snowman. Preposition Playhouse includes both 2D and 3D graphics. It is encouraged to view the screen with multiple dimensions rather than as a 1 dimension sheet.

What new games will be available?
Imagine Speech is currently working on new games including Social Super Star, Direction Dynamo, and Figuratively Talking.